MAPEI Corporation

  • Sales Support Coordinator, Key Accounts

    Job Locations US-NC-Moorseville
    Job ID
    # of Openings
  • Who We Are

    MAPEI is a world leader in the manufacturing of mortars, grouts, adhesives and complementary products for the installation of all types of floor and wall coverings. Some of our products include mortars, grouts, adhesives and concrete admixtures.  Our products are sold to residential and commercial contractors, construction companies, retail organizations; like Lowe's and Floor & Decor and more! 


    To learn more about MAPEI:

    Corporate Video:

    Company Profile:

    The Opportunity

    The Major Account Coordinator role will report to the Key Account Sales Manager for Lowe's, they will support daily operations and assist management in coordinating all activities related to the Lowe’s retail business segment.  The Major Account Coordinator is the primary point of contact for the Mapei’s Lowe’s Field Sales Team. The Account Coordinator work closely with the Lowe's client and the our internal customer service, operations, shipping, accounting, technical services and sales representatives to resolve any issues or concerns from the customer. 


    Essential Duties and Responsibilities  

    • Function as the MAPEI internal single point of contact for Lowe’s Field Sales Representatives on all matters related to store operations. 
    • Work closely with customer service, operations, shipping, accounting, technical services and sales representatives to resolve any issues or concerns from the customer. 
    • Develop, review and distribute sales reports  
    • Coordinate, monitor, and track the process of incentive program results. 
    • Prepare presentations and other communications using Microsoft Power Point and other software programs
    • Assist with preparing and reviewing expense reports for management
    • Coordinate with marketing and outside sales issues pertaining to the fulfillment site
    • Maintain accurate written and electronic records as required by specific tasks
    • Conform with and abide by all regulations, policies, work procedures, safety rules and instructions. 
    • Perform other duties as required by the National Account Manager and DIY Sales Manager.


    • Bachelor’s Degree in Business, Accounting, Management or related field, strongly preferred
    • Previous experience in a sale support function, strongly preferred
    • Must have working knowledge of MS Office Products (Excel, Word, PowerPoint, Outlook), AutoCAD helpful.
    • Advanced interpersonal skills; oral and written communication, tact and diplomacy, and conflict management
    • Skilled with computers, takes advantage of new technology, learns new tools quickly, uses technology to enhance job performance
    • A strong attention to detail, the ability to effectively multitask and perform at a high level in a deadline driven environment
    • High standards of personal integrity by keeping confidential information private, balancing ethics and honesty, and acting fairly and appropriately at all times
    • Requires a valid driver’s license 
    • Travel 5-10% required, with occasionally higher levels required (up to 35%)

    What We Offer

    MAPEI offers medical coverage options for you and your family.  We currently offer highly competitive medical plan options with minimal monthly employee contributions and very, very low deductibles! We offer dental, vision, flex spending accounts, and more! Our employees earn paid time off, have the opportunity to participate in retirement savings with a company match available, educational encouragement, as well as various other company employee centric initiatives.  


    “At MAPEI our employees are our greatest asset. Our teams provide valuable skills and knowledge that are essential to MAPEI Corporation’s continued growth and future success which is why we honor your efforts and commitment by providing highly competitive compensation packages and one of the most comprehensive employee benefits offering in our Industry. The continued well-being of our employees and their loved ones is of the utmost importance to us.” President and CEO, MAPEI Americas


    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities




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