MAPEI Corporation

  • Product Support Coordinator

    Job Locations US-FL-Deerfield Beach
    Job ID
    # of Openings
    Technical Services
  • Who We Are

    MAPEI is a world leader in the manufacturing of mortars, grouts, adhesives and complementary products for the installation of all types of floor and wall coverings. Some of our products include mortars, grouts, adhesives and concrete admixtures.  Our products are sold to residential and commercial contractors, construction companies, retail organizations; like Lowe's and Floor & Decor and more! 


    To learn more about MAPEI:

    Corporate Video:

    Company Profile:

    The Opportunity

    As a Product Support coordinator, you will:

    • Assist Technical Services Product Support Manager in tracking the performance of Product Support
    • Compile information required for the monthly Product Support status reports.
    • Process grout color sample requests received in Product Support, monitoring the inventory of grout color samples, envelopes, product literature, plus other related items and reorder as needed.
    • Support MAPEI’s Social Media efforts creating content.
    • Work closely with the sales team, forward leads and contacts as opportunities arise through customer and client interactions.


    • Requires a high school diploma or the equivalent. College-level coursework in Accounting, Microsoft Excel and Business Communications would be helpful in this position.
    • The ability to work efficiently with a personal computer in a Windows environment, Microsoft Office Suite software including Word, PowerPoint, Outlook and CRM as well as using the Internet with speed, accuracy and intermediate proficiency.
    • Able to quickly compose clear, professional and comprehensive written responses with ease including proper punctuation, grammar and spelling
    • Able to create Excel worksheets and forms, apply formulas and accurately maintain spreadsheets.


    What We Offer

    MAPEI offers medical coverage options for you and your family.  We currently offer two extremely competitive medical plans with minimal monthly employee contributions and very, very low deductibles! We offer dental, vision, flex spending accounts, and more! Our employees earn paid time off, have the opportunity to participate in retirement savings with a company match available, as well as various other company employee centric initiatives.  


    “At MAPEI our employees are our greatest asset. Our teams provide valuable skills and knowledge that are essential to MAPEI Corporation’s continued growth and future success which is why we honor your efforts and commitment by providing highly competitive compensation packages and one of the most comprehensive employee benefits offering in our Industry. The continued well-being of our employees and their loved ones is of the utmost importance to us.” President and CEO, MAPEI Americas.


    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities



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